Operational policy
@cosme is a community site that is the result of the feedback and participation of many people interested in beauty.
In order to continue making @cosme you can feel at ease using, we, as operators of the site, are announcing the @cosme pledge.
The @cosme pledge is intended to broadly disseminate in clear detail our policies for the operation of a fair community revolving around reviews and product databases.
We intend to be unsparing in our efforts to make these plans a reality.
@cosme Pledge
- We continuously strive to support users in making new discoveries by connecting with all things beauty.
- We commit to a fair stance with mutual respect for all involved.
- We fully respect all voices of @cosme members.
- We operate our service with transparency.
- We do not tolerate attempts to manipulate ratings and pressure users to post reviews.
- We abide by our social and legal responsibilities.
To all users of @cosme
Maintaining the fairness and neutrality of @cosme requires the understanding of not only us as operators, but all users of the website. We ask for your understanding and support of these @cosme policies.
In addition, we are making every effort to operate the website in a sound and consistent manner, such as by creating teams to quickly detect and handle any posts that violate the @cosme Terms of Use and other guidelines.
istyle is also a member company in the Word of Mouth Japan Marketing Association, which endeavors to constructively contribute to the further development of the WOM marketing field, and we abide by its WOM marketing guidelines.
List of companies supporting the @cosme pledge
The @cosme pledge is something we cannot achieve alone.
It requires that beauty industry companies also observe @cosme's rules on fairness and neutrality.
This document lists those companies who support the @cosme pledge and wish to back @cosme's management of the website per these standards. (Listed in alphabetical order)
- ACRO INC.
- Airtex CO., Ltd.*
- ALBION Co., Ltd.
- AYURA Laboratories Inc.*
- BbyE Corporation
- CEZANNE cosmetics Co., Ltd.
- CLARINS Groupe
- CLINIQUE
- COW BRAND SOAP KYOSHINSHA CO., LTD.
- DECENCIA INC.*
- Dr. Scholl*
- Eisai CO., Ltd.*
- FANCL CORPORATION
- FUTURE LABO Inc.*
- HABA Laboratories Inc.
- HOUSE OF ROSE CO., LTD.*
- IDA Laboratories Co., Ltd.
- IPSA CO., Ltd.*
- ISEHAN Co., Ltd.*
- Jean Pearl Ltd.
- Kanebo Cosmetics Inc.
- Kao Corporation
- KOIZUMI SEIKI CORP.
- KOJI HONPO CO., LTD.
- KOSE Corporation
- L'ORÉAL PARIS
- Lancôme
- Mandom Corporation
- MARKS&WEB Co., Ltd.*
- MAYBELLINE NEW YORK
- MediQttO*
- MICCOSMO Co., LTD.
- Nivea-Kao, Co., Ltd.
- ORBIS Inc.
- P&G Prestige LLC*
- pdc.inc.
- POLA Inc.
- reMio JAPAN Co., Ltd.*
- Revlon Co., Ltd.*
- RMK
- Ryohin Keikaku Co., Ltd.
- Saishunkan Co., Ltd.*
- Shiseido Co., Ltd.
- shu uemura*
- SOFINA*
- SUQQU
- Veet
- VEETA Inc.*
* Japanese only
(Listed in alphabetical order)